[Completed] Scheduled Network Maintenance | 18th November 2023
- Saturday, 18th November, 2023
- 01:00am
Dear Valued Customers,
Greetings from GB Cloud,
We would like to inform you that we have completed the network maintenance and services currently resuming their operation.
Who has been involved?
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All GB Cloud clients have been involved in this network maintenance. Thus the connection will be delayed, the downtime will be minimal.
When did this maintenance happen?
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The network maintenance has been carried out on 18th November 2023 (Saturday).
Timezone: GMT+08:00
Date: 18th November 2023
Network Maintenance Start: 0000 GMT+8
Network Maintenance End: 0100 GMT+8
Estimated Downtime = 5-15 minutes
We estimate around 1 hour to complete this maintenance.
Separate announcements will be sent out to keep our valued clients up to date on this network maintenance.
IMPORTANT NOTE: In order to receive the most recent updates from us, please ensure that your contact information in our Client Billing System is up to date.
What happened during the network maintenance?
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During this network maintenance, the connection is routed to another router to upgrade the system software for the current primary router.
What do you need to be aware of after network maintenance?
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After the network maintenance, the network connection will be operating normally. Please be advised that the IP address of your server will remain the same.
Please be assured that we will do our best to keep the downtime as minimal as possible. Our engineers will be available during and after the network maintenance should any issues arise.
We want to thank you again for your wonderful support, understanding, and patience. We look forward to providing you with a better service and experience once this maintenance is completed.
You may check and verify your services. If your services have any issues after this maintenance, kindly inform us through a ticket or email to [email protected]
Best regards,
Technical Support Department
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https://www.gbcloud.net
Tel: +(603)-8686 5540 | Fax: +(603)-8686 5541
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